With the help of minibus hiring Kent, my daughter and I had a wonderful day trip to the Cake and Bake Show in London. The driver was kind and well-mannered, and the seats were comfortable. Overall, we had a great experience and cannot wait to travel with this fantastic organization again.
I misplaced my wallet on a Kent minibus. They were able to locate it and mail it back to me. high marks
Wonderful location to work, but most importantly, “I have made a lot of excellent friends there and there are some very wonderful individuals there!!
Amazing company. Use frequently and will keep doing so. Nice cars and good, qualified drivers are also present. Would strongly advise.
This brand has been my go-to since lockdown. Despite the larger distance than a train, the cost is reasonable, and the door-to-door travel time is comparable.
We all rented a minibus to travel to my grandkids’ wedding, and the process of receiving information and confirmation was quick. The bus looked as spotless as a new pin, and the front was beautifully adorned. So, great grades and highly advised. Will not think twice about using this business again.
Booked a few transfers for different occasions and minibus hiring Kent never failed to impress us with their professionalism. Excellent service and genuinely polite drivers.
Fantastic minibuses and crew, as well as a kind, professional firm, make bookings a breeze. Highly suggested.
Very happy with service. Our flight was 3 hours delayed and the driver was there to pick us up and in contact with us. Will be using again.
Easy to book on line. Driver was waiting for us in arrivals. Nice clean, comfortable people carrier dropped us right outside our hotel. Fabulous! Highly recommend minibus hire kent & will use again.
Everything worked out very smoothly. The booking process, the pick up and the transportation. I can recommend this company.
Best price I could find on minibus on this route. All was good driver, minibus and service.
Excellent service, friendly, competent and knowledgeable driver. Can highly recommend booking with this company for a stress free pick up in Brussels.
We booked a minibus from the Minibus Hire Kent. Good communications from drivers on both journeys, both drivers were on time if not early. Will use again!
Excellent service. Great communication from the drivers and nice prompt pick ups. Will definitely use again.
Flight was slightly delayed. Happy to see our driver waiting in arrivals. Found him easily. He escorted us to a waiting area then several minutes later he arrived in his minibus. Nice smooth drive into Gatwick to our hotel.
Excellent communication. Driver arrived early and made very easy work for a difficult pick up location. Clear driver name and minibus details provided one hour before pick up. What’s App messages useful. Driver was excellent.
We very happy with the Minibus Hire Kent. Booking process was easy, there was great communication, drivers were on time and very polite. We will definitely use the company again when we visit UK. Thank you for our stress-free transfer from and to the airport.
Would highly recommend this service. Our driver was absolutely amazing from beginning to end. Excellent communication. Everything went exactly as planned. Do not hesitate to book this service.
Great service! Driver met me at gate after my flight was delayed one hour. No problem. Professional and courteous service. Driver followed up with me next morning to ensure all went well.
Fantastic service, extremely comfortable vehicle and a top class experience. Would highly recommend minibus hire kent 10/10.
Great door to door service. Punctual and competitive. Drivers were helpful, good and safe drivers.
Pleasant drivers. Nice comfortable minibus. Water bottles provided at the pick up. Would book again.
Easy to book and driver turned up when expected. He drove a little fast for me as an anxious passenger but safe!
Used this company recently for a weekend stag do of 15 people from Dover to Grays and back. Great price for the travel. Nothing was too much trouble. More than happy to stop for toilet breaks and let you know when the services are coming up. We had the music pumping and the journey only added to the weekend. Minibus journeys are usually boring, but these were not. The minibuses were both clean and tidy. I think everyone in the group positively commented on the journeys as part of the weekend. Spot on service which I would definitely recommend to others.
We traveled to and from Heathrow airport with 16 of us in total together with luggage and two sets of ski equipment. Both drivers were extremely professional, punctual, considerate drivers and couldn’t have been more helpful. Excellent service from initial booking to final drop offs. We would absolutely recommend for any journey.
We used minibus hire kent for a hen weekend and we couldn’t recommend them enough. Easy to book and the payment could be broken down into easier to digest installments along with very friendly and helpful customer service when sorting the booking. Our drivers, were spot on and the vehicles themselves were immaculate. Excellent value for money. Highly recommended.
Impecable and reliable service, from the pickup till drop off. The driver was an absolute diamond. She was very friendly and polite, made sure we were welcomed with the most amazing energy and made sure we were kept happy throughout the duration of our journey. The Minibus itself was kept very clean and comfortable. The management team was very helpful and professional. Thank you for such an outstanding service! Definitely will be booking again.
Brilliant Service! We hired a 15 seater to travel to Gatwick Airport, both onward and return journey. The minibus was very clean, luxurious and comfortable. Accommodated a lot of baggage for the 11 travellers. The driver was very professional and the timing was spot on. We had to change the booking from 14 seater to 18 seater due to the number of bags, check in and cabin. I was worried that the last minute change may cause confusion and the last thing we need is stress before the flight to a wedding in Mauritius. This was handled so well and was a non issue. Communication is excellent and can’t fault them on any aspect. Thank you so much and will certainly use them again in the future.
The service was excellent. He gave me instructions on where to meet him, and they posted a sign with my name on it so the other members of the team could quickly recognise me. Booking was a straightforward and uncomplicated process. Their service is highly recommended, and the pricing was extremely affordable.
Driver contacted us before we landed , very prompt , will use again minibus hire kent.
Booked online for 18 people from Heathrow airport to Grays. Both journeys minibus arrived on time and drivers were very nice and helpful. Top service, would recommend.
Perfect service from easy booking to pick up was perfect will be using them all the time we go on holiday from now on.
I cannot give this service enough praise! I’ve used these numerous times with no issues. This time, the driver waited for a fair wait fee even though our ship was five hours late docking! Fantastic!
Our aircraft was delayed, but our driver was waiting for us at airport arrivals. Being picked up right away made our flight—with a tired and hot kid in tow—so much simpler! He was pleasant, informed about the area, and had a comfortable minibus seat. He continued to be thus on our way back. Will definitely use this service again; well worth the money! Many thanks.
As soon as we landed, our driver contacted us and met us at baggage claim. The 45-minute drive to our destination was made possible by our great driver, who also helped us with our bags as needed. Without a doubt, I suggest Kent Minibus Hire.
Excellent experience. Excellent attitude and driving skills. Much obliged. I appreciate your excellent minibus service and how you catered to my family’s needs. This minibus service is excellent for airport trips, in my opinion!
Great service. Clear communication, very friendly driver, quick and easy pick up and drop off. Very affordable too! Will definitely use them again.
Outstanding assistance I have no complaints at all, and I’ll use it once more in the future. We were delighted because the driver who drove us to the airport was kind and accommodating, and he even arrived early. Would heartily advise others to make use of this service.
A reliable service with excellent overall communication. Our driver was quite charming. He made accommodations for the fact that our plane was running quite late. It was a relief to be met by someone so beautiful on the other side of the world after 30 hours of travel.
Excellent service, strongly recommended. Three very exhausted kids and a tonne of luggage greeted us when we got home. The car was spotless and well-maintained, and the driver was a pleasure to work with. A really content family!
The driver was quite helpful in finding us in a crowded harbour and returned us to the minibus with all of our bags in a timely manner. Excellently maintained, spotless vehicle with powerful air conditioning. Fantastic 150-kilometer ride. Strongly advise.
Minibus Hire kent provided an excellent service, and despite a pretty significant flight delay and problems with my phone signal, were there on time. Communication was fantastic and the driver was really friendly, plus an amazing price. Overall, very happy!
Have been using minibus hire kent for multiple journeys and it is easy to book. The driver always arrived on time and the journeys have been without incidents.
Good service. Booked at 3am the night before and it was all confirmed and on time for my minibus the next morning. The driver was courteous and kind and the minibus clean.
Booking experience was easy and quick and there was good communication from booking and through the arrival of my flight. Once the driver was assigned she reached out and was clear on where to find her. She was on time, was friendly and got me to my hotel without any issues. I will definitely use this service again.
Driver was 30 minute before the time drive very careful our transportation so luxurious he was so helpful with the luggage and I gave him a tip grateful appreciate thank you so much.
A very professional and polished service. The driver was waiting for us upon our arrival and brought us directly to our hotel. The trip was well-priced and the vehicle was spacious, clean & comfortable. I highly recommend this service.
Driver was punctual, helpful and polite. Vehicle was clean and appropriate for our 16 passenger group with luggage. Easy edits for booking and quick email updates. You are not left wondering if your request has gone through. No regrets.
Driver was on time and got us to the airport on time. Vehicle was clean, driver was nice. Would use this service again
What a great service. Driver was friendly, van was very clean and punctual. Price was very reasonable.
Professional, punctual, and friendly. Never have to worry if they will be there, which makes traveling easier!
So easy to book. Fantastic communication skills. Will definitely use again.
Communication was fantastic, driver was very helpful and nice to speak with, 5 star service, highly recommended. Could not fault any part of the transfer.
Super easy to book. Both drivers met us on time and we arrived at our destination on time. It was a stress free experience.
The service, vehicle and driver were excellent, I would definitely recommend them for others. Thank you to minibus hire kent for making my transfers so easy.
Good communication, transfers arrived early both trips. Drivers were helpful would use again.
Great price easy booking and excellent service would use everytine. Thank you minibus hire kent.
On time, vehicles have plenty of space, good and friendly drivers. Baby seat option available. Thank you minibus hire kent.
Used minibus hire kent a couple of times now, both for early pickups and they’ve been nothing short of brilliant. Prompt, very competitive prices, polite drivers and clean modern vehicles, many thanks
I had an excellent service when I travelled on the 21st of may. The driver was early and freindly and even messaged to make sure everything was good.
Very reliable service. I have used them several times and they have never let me down.
Driver, was polite professional and helpful. He was willing to share information to us which he did willingly.
Smooth, pleasant and comfortable journey. Picked up on time and dropped off safely.
Was responsive on WhatsApp, friendly driver, nice minibus. 10/10 would use again and recommend to a friend. Thanks to Minibus Hire Kent team.
Great communication, easy contact with the driver, comfortable clean minibus, safe efficient driving. Great service. Thank you.
The driver was helpful, courteous, and professional. He voluntarily shared information with us and was willing to do so.
Superb service. As a result of flight delays, we arrived six hours later than originally planned. However, our driver promptly sent text messages to arrange the pickup. An invaluable aid following an arduous day of travel. Strongly recommend.
Exceptional service – despite our flight being delayed, they maintained communication with us to provide reassurance that they were awaiting our arrival. The reception staff provided exceptionally helpful and courteous service. Thank you greatly.
Booked a minibus for a stag party weekend to hooley. Drivers turned up on time for both trips both guys entertaining and helpful. Minibuses were nice and clean. Will definitely use these guys again if I need a minibus.
Highly recommended! Friendly, reliable service to Heathrow airport. Will definitely be using in the future.
Perfect service. Friendly, quick, reliable, flexible, helpful, professional, safe. Thank you.
Great Friendly, flexible Service providing child seats for our little ones. Will happily use again in the future thanks for everything.
Driver was on time, polite and very professional. Extremely comfortable ride and he’s a great driver. Would definitely use your services again.
The driver was on time, courteous and very pleasant. The vehicle was clean and very comfortable. I would definitely book transport with them again. Thank you.
Driver was great we had a huge problem and was 15 minutes late ready. But the driver waited with no fuss. Great
It’s the first time I’ve used the service. There were a lot of worries, but everything went smoothly. A friendly and polite driver met me at the airport, took my suitcase, loaded it into the vehicle and took me to the hotel door. Great service, I’ll definitely use minibus hire kent again and recommend it to everyone.
Great service. On time and vehicles immaculate. Both drivers were safe and efficient. Neither could have been more helpful. The driver taking us to the hotel had to drive through dense fog at night up to the mountain. Incredible driving and I didn’t envy his trip home. The driver taking us back to the airport was so helpful and spoke excellent English which helped to pass the time. Can’t fault this service and at a good price.
The drivers communicated with us & provided details a day or 2 before the pick up. They arrived early, were courteous & helpful. Most important of all, they don’t mind our over the capacity luggages. Minibus were clean & spacious. Would certainly recommend to others.
Our driver communicated and made finding him easy at the airport. He was punctual and very pleasant, respectful and kind. He ensured the vehicle was big enough for the luggage we had. The vehicle was extremely clean. Made our travel easier knowing our ride was prearranged at a similar price to a taxi.
The driver is very responsive and patience while waiting for us to clear custom and retrieve luggage. The vehicle is very comfortable and big which can hold our big & small luggages easily. Highly recommend everyone to hire minibus hire kent.
We used this airport minibus service when we first arrived in london. Our driver gave us good treatment picking us up from the arrivals hall. We then booked this company for our minibus to airport on our return home both drivers very friendly and good knowledge of UK.
First time using minibus hire kent. Booking team was friendly, helpful and knowledgeable. Driver was courteous, safe and timely even around bicycling event occurring around town causing multiple detours. Would definitely use again.
My family of 4 used this service to travel from Hastings to the Heathrow Airport. The service was reasonably priced and our driver was a gem. He was early for pickup and incredibly friendly on our route. Would absolutely recommend!
Easy to book, reliable easy to contact. Was in uk for 4 weeks and used this service 4 times. Amazing communication and drivers all great. Arrived on time helpful and got us to where we needed to be. Will definitely recommend.
Professional friendly driver. Kept up to date with booking regularly before trip.
Very efficient service, transport vehicles always clean and in good condition. Drivers friendly and helpful. Good prices.
Brilliant minibus service. Easy to book and minibus was on time. Driver was a gent and all at very good price. Will use again
The minibus was right on time, the driver was kind and friendly, and the journey was smooth. It was such a weight off my shoulders to not have to worry about taking my luggage on trains or missing connections!
Reliable, great price, comfortable vehicles and friendly drivers. Easy to contact if unsure where to meet them. Will definitely use again.
I recommend the company, best service & great driver much appreciated.
This was a reliable and easy process. Would highly recommend. Price was good and service professional.
Booked the day before, for an early pick up of 3:25am to the airport. The driver was perfectly on time. You can’t ask for better service.
Kept in touch, even though my flight arrived early the driver was there ready. Lovely clean vehicle, courteous driver.
Amazing service. Very kind and competent drivers. Highly commendable.
Very good experience for airport transfers with a child seat. Driver was friendly and punctual, very smooth ride. Will definitely use Minibus Hire Kent again.
I had a great experience with Minibus Hire Kent. I’m so pleased with the professionalism and punctuality of our driver. I’d highly recommend their excellent service.
Really positive service. They were easy to book the night before we landed, including choosing a rear facing baby seat. The driver was waiting for us as we exited the terminal and was very pleasant and helpful.
Used minibus hire kent for my transfers to Airport. Excellent service and excellent price. Timekeeping was spot on even when we were landing at 3am and was always kept updated. Would definitely recommend to anyone wanting transfers to and from the airport.
First rate experience. Good communication, minibus arrived well ahead of schedule, clean modern vehicle, friendly and professional driver. Would certainly use again and recommend to others.
Excellent communication and great price! Confirmation of booking via text. Our flight was delayed by 2 hours coming back home they were in contact with us right until we boarded, so we knew they’d be at the airport when we eventually arrived. Excellent service. Will definitely use again.
Reliable, quick and sufficient service! I highly recommend it to everyone!
Punctual and efficient transfer to Airport very early on a Sunday morning. Booked the night before.
Reliable, clean, friendly. Appreciated the response for a family of four who needed a last minute ride out of cold weather.
He was very flexible with good price. I’ve already recomanded him to my friends. 5 Star Service!
Very polite and helpful staff, pick up and drop off in time, comfortable traveling on an affordable price. I can highly recommend them.
Used this company several times, super reliable, good communications, always on time, good vehicles and competitive prices. Highly recommend!
This service worked perfectly for us. Nice staff waiting for us at the airport on arrival. Clean vehicle and friendly driver. Same for return trip to airport. All on time. No problems.
Good transportation from the airport to the city centre. Our driver was very considerate, waiting until the lady from the hotel arrived to assist us through the streets to the hotel. We would have had a difficult time finding it ourselves.
Unfortunately, I had to cancel my scheduled vacation this year owing to travel concerns. The cancelling process was straightforward, and I received a full refund within 24 hours. Excellent and efficient service.
Fantastic, thank you. We were delayed coming through arrivals owing to a missing suitcase. The lady who received us was nice, and the driver was friendly. Return travel was excellent, with the driver arriving early. Would recommend.
Booking was easy. Communication for both pick up and return journey was excellent. Instructions very clear of meeting point and drivers were polite and on time. Highly recommend.
Great service. Very reasonable price. The driver was on time and very helpful. Clean and spacious vehicle.
Very good he was waiting for us straight at the airport for pick up and came early half an hour to return us at the airport very good and reliable.
Driver arrived on time and was very professional. Would definitely book minibus hire kent again.
They did a top notch job getting me into a hired and out the door. Very courteous and customer service oriented. I will gladly use them again on my next minibus hire.
The best in Kent! Staff is incredibly friendly, location is super convenient and the overall experience is easy and straightforward! Can’t recommend them enough!
First class service, our driver arrived exactly on time and was a pleasure to share the journey with. Plenty of reminders prior to the pick up, all very efficient and professional. Will certainly use them again.
Excellent service, even earlier as requested. Minibus Hire Kent contacted me day before with details of pickup and the pickup company also contacted me.
Easy communication very efficient. The local company offered was sensibly priced and excellent. Would recommend Minibus Hire Kent.
Great company to deal with for Airport Taxi Transfer Services to get extra business at much lower commission than other similar companies.
We recently used minibus hire kent for an airport transfer. Their service was impeccable. We would definitely recommend them, and will use them again in the future. The driver were very friendly and helpful.
I will definitely use Minibus Hire Kent again. Driver was lovely, the journey both to and back from the airport was faultless. She was there waiting for us when we got back. Can’t praise them enough. Thank you for a stress free journey
Great service from this company. Our driver was punctual, courteous and very helpful with our bags. Will definitely use them again. Highly recommended.
Really good, safe driver, clean vehicle, on time friendly, really good service, thanks minibus hire kent team.
Absolutely love these guys! Polite, friendly staff, competitive pricing, always on time, nice vehicle. I only wish they did standard pick ups as well as airport. These guys are the best.
I have been using minibus hire kent for over 10 years. They are always reliable, always polite and the journey is always comfortable. Highly recommended!
There is a reason this company has such good reviews. The whole process from booking the trip and initial communication, to the trip itself, was flawless. They will be my go-to for all airport transfers in future.
Professional company and skilled driver and overall wonderful timely service and experience! He helped us bring bags into the hotel and back into the airport upon our return. Great experience! Fantastic, clean vehicle and professionally dressed driver. He was kind to my family and especially met our needs traveling with two individuals with disabilities.
This is an excellent service, I had no idea what time we would be ready after going through customs, but the driver was there and waiting for us.
Excellent service! Very efficient. Our driver showed the right mix of professionalism and friendliness. Would definitely recommend to others.
We were delayed, I was panicking but drivers whatsapp kept me reassured, easy to find driver, clean vehicle, dropped to door of hotel. On return same experience but the driver was so friendly & told us all local knowledge on drive. Great service. Will use again 100%
Will definitely be using this company again. I made a mistake with my pick up time and the company were easy to get hold of and amended my booking promptly. The communication was outstanding and the drivers were at pick points early and waited for us. Very friendly drivers. Very reliable service.
Brilliant Service. Highly recommend. The driver who picked us up was amazing. The vehicle was top class. Definitely will use them again. A Professional team.
Great Service, have used them previously. Only issue is that when you try to cancel a reservation, it can be a bit difficult because their link for send messages or emails doesn’t seem to work very well. I finally figured it out but it took awhile.
Very comfortable ride. Our driver was very pleasant and helpful. Will definitely use this company again.
Absolutely fantastic service, great value for money, makes every customer feel valued and looked after. Highly recommended and appreciated.
Great guys. Lovely service and excellent car choice. They get you to where you need to be right on time and with no hassle at all.
Driver was brilliant! Kept up communication, tracked our flight and went out of his way to help us. Would highly recommend.
Great company. Used many times for both airport picks ups and also for days out up and down the country. Always a great price, great drivers and always on time!
Excellent service. Arrived on time both journeys. Minibus clean and tidy and driver was polite. Highly recommended.
Driver was on time to take us to the airport, helpful with baggage and a very careful driver. Our flight was delayed however I simply sent a message and they kept an eye on the flight and there were no issues in collecting us. We arrived home safely in good time. Highly recommend Minibus Hire Kent.
Used for the first time to travel to heathrow airport. Two separate return pick ups due to my daughter travelling home earlier and they were happy to make the arrangements. Pick ups on time, waiting for us boy times when we cleared baggage reclaim. Good prices negotiated and will be first on my list next time I need a vehicle.
I booked minibus hire kent to take is to london airport at 4.45 am he was on time he text me the day before to all was ok, on the day that we come back we were picked at the airport at 2.30pm he was waiting for us again he text us the day before. Excellent value for money and a great service we will be using the again.
Very prompt and efficient service. Had to book very last minute. Contacted minibus hire kent at my connecting destination and they were still able to pick us up. Highly recomended. Price was great too definitely will be using again.
Used Minibus hire Kent for my transfers to and from London Airport. Excellent service and excellent price. Timekeeping was spot on even when we were landing at 3am and was always kept updated. Would definitely recommend to anyone wanting transfers to and from the airport.
Our first time organising a vehicle service to the airport and I’m pleased to say that the service provided is exceptional. Our flight back was tracked and no sooner had we left departures and we had been picked up. I will definitely use the firm again for our next trip.
Excellent first time experience using Minibus Hire Kent for a return airport transfere. Good communication throughout the booking vehcicle arrived well ahead of schedule clean modern vehicle, very friendly and professional driver. Would certainly use again and recommend to others.
Excellent service. Arrived on time both journeys. Minibus clean and tidy and driver was polite. Highly recommended.
Booked for a hen do in a different city with multi drops. Really really efficient and communicative. Great price too. Very happy with the service and provided full invoices for us. Would recommend
Booked to take 21 of us to Upton and back! Both drivers were efficient and friendly, great service and a good price for the journey. We will definitely book with them again
Fantastic service for a night out in Fawkham for my birthday. Driver was polite and reliable and very reasonably priced! Will use them again for our next night.
Booked with them and the service was amazing! Our driver was professional, friendly and I had a great conversation with him. 10/10 service!
I’m a regular passenger and I highly recommend minibus hire kent. Been using them for many years and they never failed me.
Highly highly recommended, prompt, professional and efficient service! Prompt response to enquiry too!
Great Service. Staff is friendly and responsive. My flight arrived earlier than usual and they came to get me when I called within 10min.
A very good service overall and a very caring driver. I did find it stress full that he called me twice to tell me he would be early. I felt very rushed and although other people may appreciate it, it stressed me out.
Prompt and friendly service, helped with our bags, very good experience.
Our driver arrived early, courteous, friendly, helpful. The whole process was super easy and smooth. Journey from Cambridge to Luton. Thank you!
Used for fourth occasion. Excellent and professional trip to Heathrow. Prompt with a great driver Can’t say more. Thanks
Brilliant service with an extremely helpful driver who went above and beyond.
Great service. Easy, convenient booking and friendly reliable drivers.
Very professional and so would recommend to anyone looking for a minibus.
Great service. Our driver was really friendly and was great at staying in touch about pick up time/location. Would definitely recommend!
Booked a minibus for New Year’s Eve. Our flight was arriving at 22:55 before the change of the year. Our driver, was super professional and sent me from the very first moment all the details on how to find him when we land. Our flight ended up arriving much earlier and he was still on time to pick us up. He was very polite throughout our communication and also gave us great recommendations for things to do in Glasgow and Edinburgh.Highly recommended!
Great service and very accommodating to a last minute schedule change.
I used this company for a trip from Kent to Warners Bros Studios and back. Very pleased with their services. Operators were very helpful and the driver arrived on time, which was very important for us as we had a flight to catch. Great experience!
I recently used Minibus Hire Kent for a minibus from Fawkham to London, and I must say, it was worth every penny! While it was a bit more expensive than other options, the service provided was exceptional. The driver was punctual, professional, and friendly, making the journey comfortable and enjoyable. I highly recommend Minibus Hire Kent for their reliable and top-notch service.
It was the first time I used the excellent services of minibus hire kent to go to Luton Airport. I was a bit apprehensive initially given some mixed reviews – but poor reviews should be taken on balance with positive ones.
We’ve used Minibus Hire kent several times now and will definitely be using them again in the future. All drivers have been punctual and courteous, vehicle are excellent and very clean, prices are competitive. What stands out for me though is the really excellent communications from the office team and drivers, particularly this morning when my flight into Heathrow landed an hour early.
Best minibus service in kent I use them to travel to airport they are super friendly and super reliable excellent customer service highly recommended.
Very professional, friendly service. Never let us down 100% reliable. Local runs and airport drop off / pick up. Highly recommend.
Great service. On time for both legs of the trip even in the early hours. Clean and spacious vehicles. Very reasonably priced. Would recommend and will use again.
Been using Minibus Hire Kent for many years now for airport travel. Always turn up on time and are waiting at airport on landing. Have recommended to friends and family. Will continue using.
Driver was prompt and drove safely and considerately, but made no attempt to get out of the minibus to help me with my bag on pick up or drop off.
The driver was punctual and very helpful, especially since I am disabled. Moreover, the minibus was very clean and well-kept.
Excellent service.Timely arrival and patient driver. polite as well!
Very high efficiency transfer. Punctual, fast and friendly. The vehicles are in very good condition and adapted to demand.
Very friendly and professional, I guess Minibus Hire Kent is the current best airport minibus services in the Heathrow airport.
Our driver was on time and so very polite. He sent messages to update his timings and whereabouts so we knew all along when and where he would be to collect us. Vehicle was nice and clean and he drove carefully.
Great minibus service for my business trip. Excellent communication. They rearranged the the service to my schedule and picked me up earlier. I recommend them.
I use this company to pick me up from Hastings.I was very satisfied with the service.
Excellent professional service. Our driver was very nice and helpful.
Great minibus service picking up to and from Hollingbourne. On time, great experience and good vehicle. Will use again.
As usual it’s always a pleasure to use the services of minibus hire kent to and from Manston Airport, very reliable and constant communication with very good prices which i think would be hard to beat by anyone else.
Brilliant service. Driver called to advise eta. Very friendly, safe ride. Cheaper than Uber.
Really positive service. They were easy to book the night before we landed, including choosing a rear facing baby seat. The driver was waiting for us as we exited the terminal and was very pleasant and helpful.
Absolutely amazing service! Great price fantastic communication, wonderful welcome home! We will definitely be using again and recommending to everyone.
Service was very prompt both from and to the airport. Drivers very courteous and helpful! Would definitely recommend.
Excellent service, on time, pleasant and immaculate and well-organised minibus. Definitely use them again.
Very nice driver he came to the airport and took us to his minibus drove us more than an hour away for very fair price. Would definitely use this service again.
Excellent courteous service. My driver was polite, well groomed and as it was an early morning drive, didn’t chat nonsense to me, left me in peace to relax, was a lovely relaxing drive to the airport. Thank you.
Good communication, prompt pick up, friendly and professional drivers. The Vehicles were clean and large enough for five adults and all our luggage.
We have used Minibus Hire Kent several times and the service has been consistently reliable. We find it very reassuring to have them checking and verifying the companies on their books.
I’ve been using Minibus Hire Kent for years now – never once been let down!! The website makes it so easy to make any bookings, and I’ve always received an excellent vehicle paired with the best driver! Best airport transfer service in all of Kent FOR SURE!
Always on time, always dependable, always amazing service! Thank you so much for providing “peace of mind”! Look no further for your airport transfers. These guys are the best!
Excellent service. I was at the Premier Inn and he even waited outside the front door to pick me up so I did not have to take my cases very far. Very clean Minibus.
Easy booking, driver contacted us on landing and was awaiting our arrival. We used this service for our return trip to the airport too.
Top notch service. Our driver was on time, very helpful and respectful. Price was very competitive. Highly recommend them and would use them again.
The driver came nice and early, at least 10 minutes early and seemed very eager to get going. He was slightly impatient but he was early which is important.
From start to end our trip was perfect our driver was waiting for us, extremely professional and very nice person. I will be using your service again.
The driver arrived early. He was courteous, the vehicle was clean & the experience was satisfactory. I would not hesitate to use this service in the future.
Our driver was extremely helpful and dealt with my queries immediately – will look forward to our trip and will communicate further once it is over!
Excellent service – process was easy and well explained from start to finish. Mini-bus was delivered on time, and collection process was simple at the end of the hire. Well done guys – highly recommended.
Fantastic service and very affordable. Would 100% use this company again. Many thanks to our driver for getting my Hens home safely.
On time, on schedule, very clean comfortable minibus, easy booking.
Very good experience with a super nice driver! Highly recommended!
Amazing service. Such good value for money! I use this company wherever I travel!
Highly reliable, Great customer service. I have been re-booking over last two years and will be booking again with Minibus Hire Kent.
Minibus Hire Kent provided a professional service, would definitely recommend him to friends and family .
Highly recommended. Excellent service to Manchester and back. I also lost my phone in the minibus and our driver contacted me the day after and brought my phone to me. Thank you.
Great service from Minibus hire kent. Driver called a few days before departure to confirm all details. On the day they were on time and very helpful. I would definitely recommend and will be using them in the future. Thank you!
Great service, good quotes very quickly received, driver we opted for had very nice manner and as a bonus a great minibus.
We had a great experience! Our driver was professional and friendly. Super efficient and we would definitely use this service again.
Our driver was perfectly punctual and arrived in an immaculate minibus. For the level of service I believe this company is excellent value for money and we will definitely be using them again!
Happy with the service, child booster seat provided as requested lovely clean minibus and pleasant driver.
Very early Sunday morning – on time, efficient and polite. They also responded quickly to a query I had on my London pick-up address. Highly recommended.
I was satisfied with the services, the driver was on time, waiting me at the airport. This is nice after a long flight.
Great service and cheaper than a taxi. Driver phoned saying she would be early and wait. Friendly and helpful driver with very clean and comfortable driver. Would recommend this company.
Excellent all round. Good driver, very pleasant. Good communication in advance of pickup. 5star
Service was great. My flight was delayed but the driver waited and was very polite. Nice comfortable minibus as well.
Booked with only 12 hours notice.Great communication from office and driver. Driver was polite and friendly.
Excellent encounter. I felt comfortable about the pickup specifics by the helpful administrative staff. Everything went well, and the driver was outstanding. Greatly advised.
Driver arrived on time, very helpful in loading and unloading our bags.
A fantastic journey home. Excellent driver and.very safe driving. Thank you.
I really had an awesome experience with them. The attitude is perfect; felt safe. Would love to use their service next time.
Excellent service. No hassle. Great communication. Our driver was fabulous five stars…
Minibus arrived a few minutes early, a good sign. The minibus was as specified, clean, and tidy. The driver was polite and entertaining, which made the journey fly by. Highly recommended service.
Very nice and professional service. A comfort and clean vehicle. This is the third time we use this service. Thank you for the excellent service provided by my driver, punctual, polite and professional on the way.
Our driver was fab. Came early, was very polite and warm. The ride was smooth and enjoyable, the minibus was very clean and fresh. Will be using minibus hire kent for next travels for sure.
Excellent service. Driver was friendly and welcoming, will definitely use again. Thankyou!
I was in Kent with my family and was a transfer very good.
Generally good reliable service. Customer service is good to deal with and are easily accessible by phone.
Arrived on time. Comfortable minibus and friendly driver. Easy to find when leaving the airport.
Absolutely brilliant service. Kept track of my flight and communication was outstanding.
Great service, recommended indeed! our trip for london luton was fantastic – on time, quick and efficient
The booking was easy. The communication was excellent. The driver showed up on time. He was helpful and friendly. Very happy customers.
Amazing Minibus! Our driver was very engaging driver – we always have good chats along the way! Highly recommended
Many thanks for a safe and very professional minibus service today. Your driver deserves great credit. The minibus was immaculate. The journey from Deal in Kent to Luton Airport went perfectly.
Easy to schedule, very attentive driver, on time, the flight was delayed for over 1 hour but he was waiting for us when we arrived. I’ll use them again for sure.
First class service on time both ways safe driving very polite clean car would recommend them if need to go to airport.
Really good professional and friendly service. Easy online booking and good info received regarding minibus and driver who will pick up.
Competitively priced and it easy to book online .The staff were really helpful when I needed to change the time of the pick up. The driver arrived early and was courteous and helpful. I would definitely use this service again.
Fantastic. Easy booking. Good reminder texts/emails. Our driver arrived early and made it an enjoyable ride. Thanks
Our driver was very professional and helpful. The kids loves his company. We definitely recommend him.
Really easy to book, driver messages as soon as we had landed and gave clear instructions of where to met him. He drove safely and answered the couple of questions we had. Would use again.
I had a group of 8, they were very accommodating. Showed a little early due to traffic, helped with luggage and the minibus where very clean and smelled nice! Thank you!!
Brilliant service, we were picked up just outside the airport door and transferred to the resort in VIP comfort. The drivers were very helpful and pleasant.
Driver was 15 minutes early and got us to the Airport 15 minutes early. Very helpful with the bags. Will definitely use their service again.
Both trips went exactly as planned. Drivers were there on time and were helpful in loading luggage. A very efficient service.
We had a great experience. Our flight was delayed and they were able to accommodate us. Whomever I talked with via text was incredibly responsive and helpful and I appreciate the service very much!
Absolutely a great place very professional, and well worth the money, clean beautiful minibus and very polite driver.
The booking was really easy and price reasonable. The driver was there with a sign and helped us with our bags. Minibus was lovely and journey smooth. Highly recommend.
Our driver was prompt and very professional. His minibus was very clean and Air conditioned. I would definitely use this company again.
Great, safe driver! Arrived early! Pleasant conversation! Great communication with company when I needed to make some last minute changes.
Our driver was very professional and helpful. The journey was long but he made it joyful. The kids loves his company. We definitely recommend minibus hire kent.
Great company to deal with, nice, clean new minibuses, did the job perfectly, good friendly staff, would highly recommend.
Brilliant friendly service, have recommended them to family and friends. The first to go to for transport.
Great service. On time for pick up both ways and tracked plane when delayed. Will definitely use again.
Great service. Easy booking and step by step confirmations. Drivers always kind and available to accommodate flight delays.
All good our driver was really nice guy, he met us exactly on time, helped with our luggage and was friendly & polite. We’ll be very happy to book again for our next trip.
Brilliant service and communication from the time of booking. Driver was very friendly and arrived on exact time. Ready to book my next trip
Great experience! Very simple hiring process. The whole experience, booking, the car itself, pickup, return was a breeze. Good pricing too.
Collected at the airport to out apartment and again from our apartment to the airport. Great service. I will use them again.
Very satisfied! Great communication from minibus hire kent and driver alike. Driver was on time and polite. The minibus was beautiful and clean. Overall I’d recommend this company!
Used them for the first time and wasn’t disappointed. Good price, very helpful driver, clean minibus and on time. Will definitely use them again.
Excellent service. Very easy to book and competitive rates. Contacted me when I landed and we agreed a meeting point. Driver was punctual, polite and helpful with my bags. Got me to my destination at the estimated time. Would highly recommend.
An outstanding service from initial booking to journey. Driver was on time, polite and smart. Vehicle was extremely clean and comfortable. Would highly recommend and will definitely use again.
Driver was a little late due a flat tire, but his communication with us was GREAT! He was super friendly & helpful with our bags & my mom’s wheelchair.
The driver was very friendly and helpful. He got us to the airport very quickly too. Very good service, will use again!
Collected at the airport to out apartment and again from our apartment to the airport. Great service. I will use them again.
The driver was on time, extremely helpful, and went out of his way to look after us.
Our driver was very professional and friendly at the same time. Very accomodating, considering that our plane was very late. The minibus was tidy and nice and the ride smooth. I highly recommend the service.
Fantastic service, very competitively priced and good value. My driver was lovely, and the communication with him and the company on the day of my booking was great. The minibus was clean and comfy too!
Our second time using this service. Very happy again with our transfers with minibus hire kent. Driver waiting on arrival both times. Polite, helpful (taking our bags). Minibus clean and tidy. Would definitely recommend
Excellent communication the night before pick up and on the Morning of the pick up Lovely clean luxurious minibus, Adele was a very safe driver, very polite and courteous. I would definitely recommend and use again .
Great professional service! The driver was very polite and maintained his minibus in a great condition. He drove confidently and took us to our destination in no time. 100% recommend!
Excellent service, reliable, good price. They send you the details of your driver and the minibus by email. Drivers are friendly and helpful. 5/5
Great service. The driver was professional, courteous and on time to pick us up at the terminal. We had him to take us back from kent to the airport on the departure date.
Minibus Hire Kent was great! our driver was early and courteous. The minibus was very comfy, the journey was smooth and we arrived on time. Highly recommend these guys.
Very good service from our driver. Punctual, friendly and helpful. Will definitely use them again.
Absolutely great service. Driver contacted me when our flight landed and told me where he was waiting. I also got texts with the minibus registration and driver details. So safe and reliable!
Friendly and professional service at a competitive price. I will happily use them again! Many thanks.
Our driver was very punctual in fact arrived 10 minutes early. He was very polite no chit chat which I was more than happy with. A very relaxing journey.
Easy to use booking service. Driver was polite and helpful and minibus was very clean. I would use again.
Excellent communication. Driver was prompt and new minibus. Competitive price too. Will definitely use again.
Our driver met us on time and was very courteous helping us with our bags. We would definitely use this service again.
Fantastic. Easy booking. Good reminder texts / emails. Our driver arrived early and made it an enjoyable ride. Thanks
Everything went well. Driver was prompt, very professional and very personable.
I had a group of 8, they were very accommodating. Showed a little early due to traffic, helped with luggage and the minibus where very clean and smelled nice! Thank you!!
Easy booking. Nice driver. Safe trip from Kent to Heathrow. Would definitely recommend this service!
Excellent customer service. I made a mistake and booked for the wrong day. They were able to find a driver at the last minute for us.
Great job located us easily, on time, pleasant and professional. Job Done highly recommended – will use again! 🙂
Amazing service. All went smooth and our driver our driver was very helpful with good English. Definitely recommended!
Excellent driver, very personable and particularly helpful with luggage.
Easy booking process and contact numbers worked well when the driver had some initial difficulties in locating our hotel in kent because of the one-way systems. Overall an excellent service.
Best experience and great customer service. The driver was so kind and helpful in many ways!! Highly recommend minibus hire kent service for any airport transfers.
Very good experience and communication. Would definitely recommend to friends and family. Thanks to minibus hire kent team & our driver.
Used them twice and both times they were there waiting for us. Excellent service
Best value hire I’ve and a Great service overall. Communication was professional and proficient. They are Open Sundays! No hassle and Will Definitely use again and recommend.
Great service. Used them 3 times last month to pick up and drop off parents from/to the airport. They were always on time and customer service was helpful too. Will use them again.
Reliable, quick and sufficient service! I highly recommend it to everyone!
Reliable, affordable and professional service. I have no hesitation in recommending them to others and would definitely use them again.
He was very flexible with good price! I’ve already recomanded him to my friends. 5 Star Service!
Reliable, clean, friendly. Appreciated the response for a family of four who needed a last minute ride out of cold weather.
Very good service. Friendly, no-fuss hired perfect for my needs. Excellent minibus!
Excellent service with relaxing minibuses. Will be definitely use again.
Great company, excellent minibuses always immaculate inside and outside will use again
The minibus we had was really clean inside and out and well looked after, the driver was very polite and friendly
Short notice minibus rental was required. They immediately completed the necessary papers and checked the minibus, and they were very courteous and helpful. The minibus was simple to operate, and the rental fee was inexpensive. We can heartily suggest minibus hire kent and would use them again without a doubt.
Excellent service; booking a minibus was simple.Our experience with Minibus Hire Kent was comfortable.
All in all, our experience was wonderful! Our driver was really kind and helpful.
From booking through pick-up and drop-off, there was fantastic service and a terrific price, with really nice employees. If you need to hire a minibus, contact these people.
Minibus Hire Kent offers excellent service. Needed a minibus very once to take workers to the airport in Edinburgh. The driver of the on-time bus gave instructions on the wipe down system and social distance protocols. Employees said they would be pleased to use this firm again and the bus was very clean. 5 stars!
Service was fantastic from the minute we spoke to the team till they picked us up from 2 different locations and loaded/unloaded the bags. We used minibus hire kent to transport two families to Newcastle Airport and back. The driver was quite hospitable, and the minibuses are contemporary and spotless. Anyone seeking for a minibus should definitely consider this company. Thank you, guys!
All I can say is that they offer an A* Excellent service. We used this firm to transport our family to Broadstairs, and we reserved a 16-seater. Very professional, quick to respond to questions to ease your concerns, and really clean minibus. The drivers are courteous. The cost is quite affordable. Highly suggested.
The finest minibus hire business ever! Everyone is really kind and helpful, plus it is cheap!
Amazing service. Our moving day was a disaster, but minibus hire Kent made it simpler by letting us cancel the minibus’ reservation twice at the last minute without incurring additional costs. Beautiful, new minibus was on display. Excellent customer service, and I would suggest it to everyone
We hired these people for our wedding. The office personnel in the weeks before the event was excellent. The minibus drivers were also excellent.
Your drivers provide excellent service. They informed us of any delays. My friends are visiting Kent, so I told them about you.
Fantastic service at a great price. I would definitely utilize this business again. Thanks to our driver, my Hens made it home safely.
Wow, these guys are so kind and friendly. For the weekend and the service, I rented a minibus. Also excellent were the pricing. I wholeheartedly endorse this business.
Very courteous and a great value for weekend rentals. Recommended
Friendly and competent personnel. decent selection of automobiles. can suggest. Will certainly utilize again
Thank you to our driver for taking us to Faversham for the preseason. Fantastic weather, a lovely, comfy minibus, and an excellent outcome all around. Thanks!
Excellent company to work with, and the minibus picked up and dropped off without a hitch. Excellent drivers.
Lovely drivers and awsome trips to some very nice places
High-quality minibus, pleasant and safe driving by the driver. I would undoubtedly use again.
Excellent customer service, a fair pricing, and well-kept automobiles. I do suggest with assurance.
Excellent staff, right here. They supported me when a major organization abruptly cancelled a charity event. Many thanks for your assistance!
Absolutely wonderful to work with, and great value! By far and by the least expensive option compared to Enterprise. fantastic customer service, fantastic minibus service, excellent all around. I would wholeheartedly suggest. Thank you so much, minibus hire kent
I am so happy I came across this business; they are truly a jewel. Excellent, helpful, and courteous service throughout. Everything was incredibly simple, and they did a great job of meeting our demands. affordably priced. I would advise it to everyone.
I can honestly say that this company is amazing. We are a minibus company ourselves, and when our bus could not pick up a job because of mechanical problems, we called Minibus Hire Kent, who promptly provided a minibus and handled the job for us without any problems. The customers were thrilled with the service and gave the business high praise.
Excellent service. highly suggest. made it so much simpler for 14 people to navigate around Kent. Excellent drivers!
When another company let us down, a good provider supplied me with transportation within 24 hours. After communicating with them about the misplaced wallet, they were able to locate it and return it. excellent communication
Overall excellent service! A young man, our driver was really kind. Additionally, the minibus was quite clean.
I simply not say enough good things about them—absolute peace of mind and after-care service. I can not express how grateful I am to the minibus hire Kent crew that helped me during the entire procedure.
We have used London Minibus Hire for rentals twice already. They are not a big corporation, which I enjoy, and they are accommodating to any requests. Although they occasionally drop off and pick up on days other than the hire period, this was not an issue for us. Everyone we spoke with was kind and helpful, and the vehicle was clean and in good working condition. Definitely would use again.
When working with business and wedding clients at our site, minibus hire Kent has been a huge assistance. Highly competent and punctual. would strongly advise
Excellent service, extremely friendly, and outstanding drivers that go above and beyond. prompt and immaculately maintained cars. Many thanks to the drivers. Finally, a pricing that is quite affordable
What wonderful service we received. We booked a 12 passenger minibus, which was wonderful. The guy drove us well; we would employ them again without a doubt.
Our driver was excellent; he was entertaining and engaging, which made the trip go by fast. He also went above and beyond. I would suggest this firm in the future since the minibus was really comfy and clean.
When reserving a minibus rental in Kent, excellent service and communication are provided. This was our second time renting a minibus from minibus hire kent, and I would definitely suggest their minibuses. I would also not hesitate to use minibus rental kent again. The minibus was clean and comfy, and our driver was extremely kind and competent. THANKYOU
We hired this business to transport guests to and from our wedding. The quality of your service was exceptional from start to finish, and your driver treated every passenger with the utmost respect and courtesy. The passengers on the minibus that I spoke to had nothing but praise to say about how well-kept and punctual the vehicle was.
Booking from Kent to Dover and returning to Kent was quite easy. Both of the drivers were kind, accommodating, and cautious. The coach itself was spotless, roomy, and cozy.
For the first time, I picked up my guests from the Dover Cruise Port using a minibus from minibus hiring kent. From beginning to end, their service was excellently professional and on time. They continuously kept me informed. They are excellent and I would use them again.
We utilized minibus hiring kent minibus to transport our 12 family members to Gatwick and bring us back from Heathrow. Both drivers were fantastic and extremely professional, and the minibus arrived on schedule at both destinations.
Excellent communication skills, a highly contemporary minibus, and on-time drivers all contribute to great customer experience. Definitely going to use again.
For a day excursion to Canary Wharf, I hired a minibus with a driver in Kent. The bus was excellent. was quite affordable compared to the price of a train, and it saved us the trouble of having to organize cabs at both ends. excellent service. highly recommended
Excellent, simple booking process, friendly service. To transport us to a wedding and afterwards pick us up, I booked this minibus. came on time without having to wait. Will use once more. Both drivers were excellent and courteous. Thank you for the excellent service, minibus hire Kent.
For a five-day group trip to London, the minibus hiring kent staff was incredibly accommodating and effective. The older group requested the same driver for the trip the next year because of how good he was.
We spent a fantastic day exploring Kent. The trip seemed to go very quickly and without incident, and our driver was outstanding. Nobody got lost, and everything went according to plan since the directions were so clearly written and easy to follow.
Excellent encounter. upscale minibus. This is typical for their minibus. arranged a lengthy day excursion. None of us have any problems at all. also a comfortable journey.
Our minibus driver was really nice, and I would strongly suggest crosskeys.
Allow Minibus Hire Ashford to handle your itinerary if you intend to attend an event in Ashford for a day, a week, or a month. We guarantee the smooth operation of your event transportation in Dymchurch, Tenterden, and Lenham. We put all of our resources and effort into making your itinerary a success because we understand how demanding group travel can be. Our courteous and amiable staff of agents, drivers, and tour planners is prepared to realize your vision. We provide a premium fleet composed of:
Our minibuses have driver packages that are fairly priced. Our affordable charges make us stand out from the others. On our website, we begin by offering immediate quotes. There are no unstated extras when your trip is over; the quotation you receive for a convoy of 12-seat minibuses is final. All of our packages standard, premium, and luxury are reasonably priced. In Cheriton and Wittersham, we make every effort to provide our customers with an alternative, especially if they are on a tight budget. We promise you significant savings each time you make an advance reservation while maintaining the same level of service quality.
When organizing a shopping or athletic excursion in Lyminge or Hythe, give our business a call. We provide cozy minibuses with 8 seats for your family. For a group of 24, we offer a larger minibus with 24 seats. We never act biasedly and serve groups from a variety of backgrounds. We treat every client with respect and provide excellent services in Elham and New Romney with the same zeal. Our reservation systems are always available. Bookings can be made online through the website.
We have the know-how and experience to create a custom package if your group needs one. We will supply the 24-seat minibus with all the conveniences and comforts you desire. Reputable automakers are the direct suppliers of our newest minibus models. We never contract out our minibus to other tour companies or operators.
With so many sights and activities just waiting to be discovered and enjoyed, Ashford is a town that should be well enjoyed. In addition, a number of amenities are available to accommodate the many tastes and inclinations of individuals from all backgrounds. You must have everything in order to enjoy Ashford’s wonders and beauty, and having the best transport service provider by your side is part of that experience. When given the chance to choose, you should choose the best, which could only be Minibus Hire Kent. An Ashford minibus is just what you and your friends or family require.
We always reach on-time without any delay.
Our company prioritises client happiness and always strives for a 100% satisfaction rate.
Our guarantee to match prices. If possible, we will propose to either equal or surpass any quotation.
Our fleet undergoes regular maintenance and servicing to provide seamless travel experience for our customers.
Yes. We take a small holding deposit of 20% of your booking price to confirm your booking and against any last minute cancellations/damage/cleaning of our buses. The hirer is responsible for the condition of the bus and it is YOUR deposit that will be refunded to you at the end of the night after the driver has checked the bus and everything is ok.
Yes. You can change details on the booking up to 24 hours before your event, these changes can only happen if we are able to fit them in with the timetable on that night. There is no extra charge provided it can be done.
booking (hirer) is responsible in regards to the condition the bus is left in and whether their deposit will be refunded.
With a large fleet of minibuses and coaches it is very rare we are late to any of our bookings. However due to any circumstances uncontrollable by us such as road closures/ diversions/traffic etc. We will always keep you updated on the estimated times for your bus to arrive.
We have a large fleet of minibuses,mini-coaches,coaches and this enables us to vary our timetables vastly. So if we have multiple bookings on the same night this acts in favour for you as we can reduce prices to ensure getting that bus optimised for the evening. As there is nothing worse than a bus coming back half the journey empty!
